FAQs

Got Questions?
We've Got Answers

If you feel like we have missed anything or want further info, feel free to contact us!

How do I attach a patch

Use an iron, sew with a running stitch or fabric glue. For a step by step process please see our patch application - patch application

How do your bags support backs? 

We have gone the extra mile and high quality padding and on our junior bags waist straps

How long do I have to return my item?

We have a 30 day return policy 

Are you Ryan air 7 Easy Jet approved?

Yes we are! - take our junior bags on the plane with you

Where can I put a patch?

Lots of people use the patches to customize our bags, denim jackets, hide a stain or a hole or get creative with a blanket, pillowcase - With 3 easy ways of applying them, the options are endless. 

Measurements

Bags
Junior backpack
35cm (H) x 27.5cm (W) x 12cm (D)

Padded internal pocket:
27cm (H) x 22cm (W)

Mini backpack
26 h x 22.5cm x 16cm 

Pouch 
20xmw x 13.5cm h 

Patches
Between 5 -7.5cm 

Care Instructions

Bags

- Water resistant eco-cotton canvas

- Wipe clean using damp cloth

- Cold wash advised if necessary

- Do not tumble dry  

- Canvas, due to it nature has a coarse appreance and may show small signs of this. 

Patches

- For a more permanent fix we advise applying a running stitch around the edge- a life skill that never goes to waste!